Problem, SEMS workflow and outcome for each part of estate operations.
Residents report defects by phone, email or WhatsApp chat, and issues get lost without a trail.
Residents report through the installable PWA with category, location and camera photo; the Managing Agent assigns, replies publicly and keeps internal notes private.
Every issue has a ticket number, status tracker and resolution history.
See pricingVendor visits and job completion are hard to verify.
Vendors check in against a geo-fence with a grace period; work orders require before and after photo evidence and MA sign-off.
Verifiable attendance and evidence retained for audits.
Talk to AxonCirculars go out on paper and email with no read tracking.
MA publishes notices and campaigns by email, SMS, WhatsApp or voice through client-configured providers, with residents' channel preferences and a monthly archive.
Targeted delivery history and acknowledgement tracking.
See integrationsRecurring tasks live in spreadsheets and inbox reminders.
Import an Excel/CSV list into Tasks and the Automation Centre with owners, due dates and escalation rules.
Fewer missed follow-ups and a visible work queue.
See pricingPatrol rounds cannot be confirmed.
Security officers tap NFC checkpoints with GPS stamps; pending and missed checkpoints are flagged.
Proof of patrol coverage per shift.
Talk to AxonContract performance disputes lack evidence.
SLA breaches are tracked against contract thresholds; proposed demerits always need human approval.
Fair, evidence-based contractor accountability.
Talk to AxonCouncil members wait for monthly manual reports.
A read-only council view shows KPIs, with AI-drafted summaries reviewed before sharing.
Faster, transparent council meetings.
See pricingEstates are locked into existing vendors and data silos.
SEMS connects to existing systems via API, OAuth, SMTP, webhook, SFTP or CSV — integrate first, replace only if there is a business reason.
Keep systems you already paid for and connect them.
See integrations