Indicative / prototype pricing

SEMS Pricing

Flexible pricing for condominiums, MCSTs and property-management teams.

How much does SEMS cost?

Indicative SEMS pricing is SGD 4,000 one-time setup, then a monthly subscription of SGD 200 (up to 500 residents), SGD 300 (501–700) or SGD 400 (701–3,000), with custom pricing above 3,000 residents, plus SGD 2,000/year maintenance and dedicated infrastructure. Third-party provider fees are client-paid. All prices are prototype pricing subject to formal quotation.

Last updated: 5 October 2026. See also supported integrations and pricing FAQs.

All prices are indicative / prototype pricing, in SGD, subject to final scope and a formal quotation. Nothing on this page is contractually final.

Why subscription?

AI, security standards, integrations and technology evolve continuously. A subscription lets Axon maintain and improve the platform, instead of leaving you with a custom-built system that becomes obsolete and expensive to maintain.

Keep what you already have

Existing facility booking, gate / LPR, CCTV and payment systems do not have to be replaced. SEMS integrates first.

Quoted separately

Custom API integrations, hardware (e.g. NFC tags, devices) and on-site work are quoted separately.

Third-party providers

SMS, WhatsApp, ElevenLabs, email campaign providers and similar subscriptions are paid directly by the client unless otherwise agreed.

Standard pricing

Setup / deployment
SGD 4,000
one-time
Monthly platform subscription
  • Up to 500 residentsSGD 200 / month
  • 501–700 residentsSGD 300 / month
  • 701–1,000 residentsSGD 400 / month
  • 1,001–3,000 residentsSGD 400 / month
  • Above 3,000 residentsCustom Pricing

Based on total resident/user records. Above 3,000: email support@axon.com.sg.

Annual maintenance / dedicated infrastructure
SGD 2,000
per year

Includes the baseline dedicated production environment / VPS allocation, maintenance and system updates for your deployment. Extra high-volume storage, third-party API fees or custom infrastructure may be quoted separately.

Development partner

Pilot Case: Special Development-Partner Arrangement — MCST 581 Pandan Valley

Pandan Valley has worked with Axon for many years and is helping validate and refine this prototype and operational workflow. Subject to final agreement and council approval, Axon is prepared to offer:

  • Standard setup: SGD 4,000
  • 50% development-partner discount
  • Special setup: SGD 2,000 one-time
  • Special monthly platform subscription: SGD 150 / month, fixed for the agreed initial scope/resident base during the arrangement
  • Annual maintenance / dedicated VPS / system updates: SGD 2,000 / year
  • Third-party API/provider subscriptions excluded — paid directly by client unless otherwise agreed
  • Custom hardware, on-site work, major custom integrations, native app-store packaging and special third-party services quoted separately
Proposed special arrangement — subject to final scope, council approval and formal quotation.

Standard vs Pandan Valley arrangement

ItemStandard (indicative)Pandan Valley (proposed)
Setup / deployment (one-time)SGD 4,000SGD 2,000 (50% development-partner discount)
Monthly platform subscriptionSGD 400 / month (1,001–3,000 residents tier)SGD 150 / month fixed for agreed initial scope
Annual maintenance / dedicated VPS / updatesSGD 2,000 / yearSGD 2,000 / year
Third-party API / provider subscriptionsClient-paid directlyExcluded — client-paid directly
Hardware, on-site work, major custom integrationsQuoted separatelyQuoted separately

Pandan Valley (623 units, ≈1,200 resident users) falls under the 1,001–3,000 standard tier at SGD 400 / month, but receives the proposed development-partner SGD 150 / month rate for the agreed initial scope.

Standard SEMS pricing excludes third-party provider subscriptions/API usage unless stated. Custom connector development may be quoted separately.

Need a provider integration? Contact Axon.
Open Platform

What SEMS Supports

Open platform. Your providers. Your integrations.

SEMS is not a closed ecosystem. It can work with existing property systems, AI providers, email/SMS/WhatsApp providers, CCTV, access control, finance tools and custom APIs. If your provider is not listed, Axon can assess and build a connector.

Providers below are examples — Supported / Connectable / API Assessment. Only SEA-LION AI and Mailtrap email are live in the current demo; others connect subject to provider API access.

Bring Your Own Provider

Already using Homeplus, iCondo, Hikvision, Mailchimp, Twilio, WhatsApp Business, ElevenLabs, Xero or another provider? Keep it. SEMS can integrate through API, OAuth, SMTP, webhook, SFTP, CSV/Excel or custom middleware.

1.AI / LLM

SEA-LION — AI SingaporeOpenAIAnthropic ClaudeGoogle GeminiMicrosoft Azure OpenAI / Copilot StudioKimiMistralCohereGroqOpenRouterLocal / self-hosted LLMCustom OpenAI-compatible API

2.Property / Condo

HomeplusiCondoBuildingLinkAxon Resident MasterExcel / CSV / Google SheetsCustom Property API

3.Communications

Email
Mailtrap / Axon SMTPSMTP2GOSendGridMailgunAmazon SESBrevoMailchimpPostmarkMicrosoft 365 / ExchangeGmail / Google Workspace
SMS
TwilioBird / MessageBirdVonageSinchInfobip
WhatsApp
Meta WhatsApp Business Cloud APITwilio WhatsAppBird / MessageBirdVonageInfobip360dialog
Voice
ElevenLabsTwilio VoiceAzure SpeechGoogle TTSAmazon Polly

4.CCTV / Video

HikvisionDahuaAxisHanwha VisionBoschMilestone XProtectGenetecAvigilonUniviewCustom ONVIF / VMS

5.Gate / Access / LPR

Homeplus LPRHikvisionDahuaSupremaZKTecoHIDGallagherGenetecAxisCustom Access API

6.Facial / Identity

Biometric / PDPA Review Required
Axon Selfie VerificationSupremaZKTecoHIDAzure FaceAmazon RekognitionCustom Identity API

7.Finance / Accounting

XeroQuickBooksDynamics 365SageExcel / CSVCustom Accounting API

8.Storage / Cloud / Monitoring

Dedicated VPSAmazon S3Cloudflare R2Azure BlobGoogle Cloud StorageSFTPCloudflareSentryUptime monitoring

9.Developer / Platform

Tooling and platform components — not end-user runtime providers.

GitHubGitHub ActionsGitHub Copilot — developer tooling onlyLovableSupabase
Provider Not Listed?

Email support@axon.com.sg for integration assessment.

Third-Party Charges

Provider subscriptions, API usage and message charges are normally paid directly by the client unless explicitly included in an Axon quotation.

Open API

SEMS supports REST APIs, OpenAI-compatible APIs, OAuth/OIDC, SMTP, webhooks, SFTP, CSV/Excel and custom connectors.

Why Axon Recommends Subscription Instead of One-Off Development

Axon does not generally recommend developing a modern automation platform like SEMS as a one-off custom application with no ongoing subscription/maintenance arrangement.

  • •APIs change
  • •AI models/providers change
  • •Browser/PWA/mobile standards change
  • •Third-party email/SMS/WhatsApp/voice providers change
  • •Security libraries require patches
  • •Operating systems and dependencies change
  • •Data protection/security expectations evolve
  • •Integrations require maintenance
  • •Bugs and compatibility issues emerge over time
  • •New estate requirements and workflow improvements are expected
  • •Infrastructure, backups and monitoring require ongoing upkeep

A one-off application may work at launch but can become outdated or expensive to maintain after a few years if no party is continuously responsible for updates.

The SEMS subscription model provides:

  • ✓Ongoing code maintenance
  • ✓Security updates
  • ✓API/integration updates
  • ✓SEA-LION/AI integration updates
  • ✓PWA/browser compatibility updates
  • ✓Database/infrastructure maintenance
  • ✓Monitoring/backup improvements
  • ✓Workflow enhancements
  • ✓Common platform improvements shared across SEMS clients

Subscribe so the platform stays current, supported and maintainable.

Subscription SEMS Platform (Recommended)One-Off Customized Build (Custom Quote)
Product roadmapShared product roadmap — improvements roll out to all clientsFully custom scope, defined once
UpdatesOngoing updates includedFuture maintenance responsibility client-side unless separately contracted
IntegrationsIntegrations maintained as providers changeAPI/provider changes separately chargeable
Security & compatibilitySecurity/compatibility updates includedClient's responsibility unless Axon is retained separately
Initial costLower initial development costHigher initial cost
Data environmentDedicated client data environmentSeparate hosting/support agreement; source/deployment handover subject to contract
Commercial modelRecurring subscription/maintenanceCustom quote; usually more expensive long-term

Need a One-Off Customized System?

Axon can also quote a one-off customized SEMS-derived solution for organizations that prefer to own and maintain a separate application.

  • • Scope and price quoted separately
  • • Source code / deployment handover can be agreed contractually
  • • Client may appoint its own IT team, webmaster or software developer to maintain the system
  • • Future updates, API changes, security patches, AI/provider changes and compatibility work become the client's responsibility unless Axon is retained separately
  • • Hosting/infrastructure can be client-managed or Axon-managed under a separate agreement
  • • This option is usually more expensive long-term and is not Axon's recommended model for a continuously evolving automation platform

Subscription is Axon's recommended model — not mandatory. One-off custom development remains available by quotation.

Request One-Off Custom Quote — support@axon.com.sg

Custom pricing

For estates above 3,000 residents, special integrations, enterprise requirements or custom deployment, contact Axon for a tailored quotation.