One workspace for the Managing Agent, Security, Vendors, Residents and Council — built around how 623 units, 3 gates and ~20 regular vendors actually run today.
15 categories, before + after evidence, MA approval, 3-year retention.
Per-worker gate records, 30-min grace, re-entry, MA alerts.
Deposit, approval, multiple entry, email + SMS.
Login-only submissions, MA-controlled assignment and replies.
≈50 checkpoints with pending and missed tracking.
Human-approved demerits against contract thresholds.
Regional language model for ticket classification, duplicate detection, summaries, draft replies, attendance anomalies and monthly reports. Every sensitive action stays with a human.